Operations and knowledge continuity
Reporting requirements, workflow capture, validation, ownership, and organizational transition come together at Nashville CARES.
See the CARES story →Our team
Different expertise.
One connected delivery team.
Our collective capability spans engineering, software, research, finance, operations, marketing, design, and AI enablement. We connect those perspectives so the technical work, the business question, and the people using the result develop together.
We work closely with the people who run the systems, explain the numbers, and carry the change forward. That combination helps the team connect a technical answer to the operating reality around it.
Our collective capability
See what the combination makes possible.
Engineering and governance
Definitions, matching rules, pipelines, traceability, and quality controls create Holley’s shared customer foundation.
See the Holley story →Systems and adoption
CRM implementation, connected program information, dashboards, training, and documentation reach the reporting layer at Corner to Corner.
See the connected implementation →AI and team learning
Kai’s enablement perspective connects with research, engineering, operations, and communication through hands-on methods and workflow design.
See a workshop example →Founders
James Suh
James brings operations, finance, accounting, and business strategy to technical decisions. His background includes computer systems engineering, a Vanderbilt MBA, and military service. He helps organizations frame their priorities, connect technology to the work, and evaluate practical applications for AI.
Holden Penley
Holden designs the architecture behind connected data systems. His work spans pipelines, identity resolution, Golden Records, governance, and analytics delivery. He translates fragmented sources into a traceable foundation, with attention to maintainability, quality, and the people responsible for using and operating it.
Karri Bishop
Karri brings nonprofit marketing, digital communication, and audience strategy to Nashville Analytics. Her experience includes marketing leadership with Bunker Labs and communications for programs serving veterans and military families at Syracuse University’s D’Aniello Institute. As a founder, she helps make complex work clear and relevant to the communities and organizations it is meant to serve.
Our team
Michael Rossi
Michael brings nonprofit operations, Salesforce, and delivery experience to client work. His background includes education, data and outcomes, strategic planning, and a Vanderbilt master’s in public policy. He helps turn implementation into usable workflows, training, clear responsibilities, and continuing support.
Kai Cheng
Kai helps teams translate AI possibilities into practical skills and workflows. His work spans AI enablement, hands-on workshops, technology strategy, digital products, and marketing analytics. With a background in design, business, and data science, he connects the user’s perspective to how new tools are introduced, integrated, and adopted.
Laura Hawkins
Laura builds data pipelines, models, and software that make information dependable and usable. Her experience includes cloud engineering, identity resolution, Golden Records, and full-stack development. She also works on the context and retrieval AI applications need, supported by thoughtful documentation and handoffs.
Cameron Suh
Cameron turns research and complex source material into clear, usable information. His work spans analytical support, writing, client platforms, and practical AI workflows. A background in English literature brings careful reading and communication to research, synthesis, and the everyday needs of project teams.
Wells Marvel
Wells understands the relationship between nonprofit operations, development, finance, and technology. His experience also includes Tennessee’s Department of Finance and Administration. He helps organizations connect CRM and reporting decisions to the everyday work of sustaining a mission and equipping the people who carry it out.
Grace Shrader
Grace applies scientific reasoning and analytical methods to business and mission questions. Her background includes biology, graduate study in microbiology, a master’s in analytics, and experience at Civis Analytics and West Monroe. She helps teams frame research, interpret findings, and understand the limits of the evidence.
Kiley Johnson
Kiley turns positioning into a practical communication and marketing plan. Her expertise spans messaging, audience engagement, and structured planning. She helps make the connection between an organization’s capabilities and the needs of the people it serves clear enough to guide consistent action.
Carla Huizar
Carla develops the visual language that makes complex ideas approachable. Her work spans brand identity, typography, color, and communication design. She created Nashville Analytics’ current brand system, giving the team a consistent way to explain its work across digital and presentation formats.
A useful first conversation
What needs to work better?
Tell us about the systems, reports, or workflow getting in your way.